If you own a Samsung top-loading washing machine, you’ll want to note the news that Samsung recalls over 2 million washers. If you haven’t heard about this recall and you own a Samsung washer, it’s essential to keep reading to see if your unit is affected. The Samsung top-load washers recalled can cause serious injuries. Here is everything you need to know about this recall.
The Recall Explained: Why Samsung Recalls Over 2 Million Washers
In 2016, Samsung issued a recall for over 2.8 million of their top-loading washing machines due to a serious safety issue: the top of the washer can detach during use, creating a risk of severe injury from impact. By the time of the recall, Samsung had received over 700 reports of washers experiencing excessive vibration or even having the top come off mid-cycle. Nine of these cases involved significant injuries, including a broken jaw, a shoulder injury, and other impact-related harm. You are advised not to use your Samsung top-loading washer until you verify if your model has been recalled.
The Samsung Washer Models Recalled
Samsung top-load washers sold between March 2011 and November 2016 are part of the recall.
To verify if your model has been recalled, visit https://pages.samsung.com/us/tlw/index.html.
Here’s Your Next Step
- Stop Using the Washer If you think your washer is one of the recalled models, do not use it until you have verified if it has been recalled.
- Contact Samsung at 866-264-5636. They’ll help you confirm if your washer is involved and give you solutions to remedy the recall.
We Are Here To Help
While our technicians are experienced at Samsung appliance repair, if your appliance has been recalled, you should contact the manufacturer directly to determine your next course of action.
